Shipment tracking

/Shipment tracking

Shipment tracking

  • Where can you find the track & trace number?

Have you informed us about a mail address for the confirmations of despatch or have you registered it in your Personal Area? You will receive a notification mail with the parcelnumber in the evening of despatch.
You can also see the parcelnumber via your order status. The parcelnumbers are also written on the invoice.


  • How can you track your shipment?

The information about your parcel is available at your sender starting at 6 p.m. CET on the day of despatch. You can also start tracking your parcel with only one click via the order status. Another possibility is the link in your despatch confirmation.