- Where can you find the track & trace number?
Have you informed us about a mail address for the confirmations
of despatch or have you registered it in your Personal Area?
You will receive a notification mail with the parcel number in the evening of despatch.
You can also see the parcel number via your order status.
The parcel numbers are also written on the invoice.
- How can you track your shipment?
The information about your parcel is available at your sender startingat 6 p.m. CET on the day of despatch.
You can also start tracking your parcel with only one click via the order status.
Another possibility is the link in your despatch confirmation.