Shipment tracking

/Shipment tracking

Shipment tracking

  • Where can you find the track & trace number?

Have you informed us about a mail address for the confirmations of despatch or have
you registered it in your Personal Area?
You will receive a notification mail with the parcelnumber in the evening of despatch.
You can also see the parcelnumber via your order status.
The parcelnumbers are also written on the invoice.

  • How can you track your shipment?

The information about your parcel is available at your sender starting at 6 p.m. CET on the day of despatch.
You can also start tracking your parcel with only one click via the order status.
Another possibility is the link in your despatch confirmation.