- Where can you find the track & trace number?
Have you informed us about a mail address for the confirmations of despatch or have you registered it in your Personal Area? You will receive a notification mail with the linkt to the parcelnumber 0190 509074218 and the content of delivery in the evening of despatch.
You can also see the parcelnumber via your order status. The parcelnumbers are also written on the invoice.
- How can you track your shipment?
The information about your parcel is available at your sender starting at 6 p.m. CET on the day of despatch.
You can also start tracking your parcel with only one click via the order status.
Another possibility is the link in your despatch confirmation.